Revenue

Consolidated revenue fell moderately in the first six months of 2025, diminishing by 4.2 percent to €5,496.3 million (H1 2024: €5,736.2 million).

In the Industrial Trucks & Services segment, revenue generated from external customers went down by 4.1 percent to €4,125.9 million (H1 2024: €4,300.8 million). The fall in revenue from new business due to the normalization of the order book at a lower level was partly offset by the solid growth of the service business.

In the Supply Chain Solutions segment, revenue generated from external customers fell by 4.5 percent, from €1,433.7 million in the prior-year period to €1,369.9 million in the period under review. This decline in revenue was mainly due to the subdued order situation in the project business (business solutions) in preceding quarters. By contrast, revenue in the service business (customer services) once again increased strongly year on year.

The proportion of consolidated revenue attributable to the service business grew to 49.2 percent overall (H1 2024: 45.2 percent).

Revenue with third parties by product category

in € million

Q2
2025

Q2
2024

Change

Q1 – Q2
2025

Q1 – Q2
2024

Change

Industrial Trucks & Services

2,015.7

2,150.8

–6.3%

4,125.9

4,300.8

–4.1%

New business

981.8

1,134.4

–13.4%

2,042.9

2,273.1

–10.1%

Service business

1,033.9

1,016.4

1.7%

2,083.0

2,027.8

2.7%

– Aftersales

537.2

531.4

1.1%

1,083.7

1,071.4

1.1%

– Rental business

302.1

296.1

2.0%

601.8

588.9

2.2%

– Used trucks

119.4

118.9

0.4%

252.4

238.6

5.8%

– Other

75.2

70.1

7.4%

145.0

128.8

12.6%

Supply Chain Solutions

692.3

725.4

–4.6%

1,369.9

1,433.7

–4.5%

Business solutions

385.9

437.3

–11.7%

746.0

868.2

–14.1%

Service business

306.4

288.1

6.3%

623.9

565.4

10.3%

Corporate Services

0.3

0.9

–68.9%

0.6

1.7

–63.9%

 

 

 

 

 

 

 

Total revenue

2,708.2

2,877.1

–5.9%

5,496.3

5,736.2

–4.2%

Revenue by sales region

In the Industrial Trucks & Services segment, the decline in revenue was predominantly attributable to the main sales region, EMEA. Revenue was also down year on year in the APAC and Americas regions.

The Supply Chain Solutions segment registered a drop in revenue in its core market, North America. By contrast, revenue was higher than in the prior-year period in both the EMEA region and the APAC region.

Revenue with third parties by customer location

in € million

Q2
2025

Q2
2024

Change

Q1 – Q2
2025

Q1 – Q2
2024

Change

EMEA

1,855.1

1,945.8

–4.7%

3,804.0

3,897.3

–2.4%

Western Europe

1,615.3

1,702.1

–5.1%

3,335.0

3,438.1

–3.0%

Eastern Europe

201.0

203.4

–1.2%

391.3

392.2

–0.2%

Middle East and Africa

38.8

40.4

–3.9%

77.8

67.0

16.0%

Americas

545.2

609.9

–10.6%

1,096.4

1,229.5

–10.8%

North America

468.3

547.6

–14.5%

951.0

1,094.6

–13.1%

Central and South America

76.9

62.3

23.5%

145.4

134.9

7.8%

APAC

308.0

321.3

–4.2%

595.9

609.4

–2.2%

China

166.8

180.5

–7.6%

317.1

342.8

–7.5%

APAC excluding China

141.2

140.9

0.2%

278.8

266.6

4.5%

Total revenue

2,708.2

2,877.1

–5.9%

5,496.3

5,736.2

–4.2%

Services